VIC

Snap Send Solve in Victoria

A Solvers job is never done. Here, we celebrate all the amazing work they do in Victoria, and encourage other problem-solving authorities to follow their lead. Solvers, we salute you!

The state of our stats

13.8%

Reports with rating

93%

Reports with photo

3.7/5

Average Snapper rating

most-snapped

Your Community's Top Concerns

These reported issues represent what your community is actively reporting through Snap Send Solve. While dumped rubbish and abandoned trolleys often lead the way, our enterprise features help you manage the full spectrum of customer requests efficiently - from graffiti to parking issues, fallen trees to water leaks. Elevate your response with systems integration and our customisable reporting toolkit through our full enterprise platform.

SOTY

2023 Solver of the Year Awards

Shining a spotlight on the outstanding Solvers who have gone above and beyond to make a positive impact across Australia and Aotearoa New Zealand. And the winners are...

Inclusive Excellence Award
Baw Baw Shire Council
Snapper’s Choice Award
Whitehorse City Council
Community Engagement Award
City of Port Phillip
Customer Experience Award
City of Ballarat

In the News

Big time benefits for every type of Solver

Whether you work for local government, a utility, university or other problem-solving business, we help make problem-solving simple.

Local Councils

Helping bridge the gap and better our shared spaces.

Operational efficiency

Speeds up processing times with customisation and 
smart integrations.

Enhanced customer service

With precise, actionable reports that keep residents up-to-date.

Better shared spaces

By empowering and collaborating with the community.

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Utilities

Empowering utilities to resolve faults and emergencies faster and more efficiently.

Prioritising faults

More photos that help you accurately triage the issue before
sending someone out.

Effortless implementation

Delivers custom work flows that instantly improve customer satisfaction and efficiency.

Simple to reassign

If the problem isn’t yours to solve, it’s easy to send on and close out.

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Universities

Transforming campus connections for a better university experience.

Better campus spaces

Collaborate with students, staff and visitors.

QR codes

Make it easy to spread the word and take action.

Faster IT fixes

Connect Snappers to IT and get tech issues resolved in a Snap.

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Businesses

Finding fixes for shopping centres, retirement villages, airports and more.

Exclusive reporting

Keep your business issues separate from your councils. 
No crossed wires.

More reports at no extra cost

More people can make a difference with no extra cost to you.

Keeping it clean

Snap anything that needs attention—from overflowing bins to overcrowded car parks.

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Case Studies