Maximise your council's operational efficiency with Snap Send Solve’s enterprise features. Custom incident type configurations and smart integrations mean you can ask additional questions at the first point of contact, significantly speeding up processing times. Integrations with systems like Pathway and TechOne have saved time for Nillumbik Shire Council and City of Port Phillip councils. It’s all about doing more with less effort and keeping your operations running smoothly.

Discover how Snap Send Solve can revolutionise your workflow. Explore custom configurations and see our powerful portal in action.

Say goodbye to vague phone calls and hello to precise, actionable reports. Snap Send Solve delivers accurate information quickly, speeding up first-point resolution and boosting transparency with your residents. Our webform integration ensures the same excellent experience, even without the app. Check out the Yarra Valley case study to see how their webform next to their faults map has enhanced service delivery. It’s all about making your residents feel heard and valued.

Enhance your customer service with Snap Send Solve’s seamless webform integration. Request a demo to see how it works on your website and start delivering exceptional service today.

Crowdsource valuable information directly from the community and gain satisfaction ratings to measure success. Snap Send Solve enables councils to reassign tasks seamlessly, ensuring the right team addresses each issue. For example, water issues can be directed to water authorities, power issues to the power company, and telco issues to Telstra.

Join a platform that's trusted by communities across Australia and New Zealand and see the difference a collective effort makes.

Empower your council to improve customer satisfaction and enhance the joy of shared spaces for tourists, residents, business owners, and visitors in your Local Government Area (LGA). Snap Send Solve helps you address issues before they escalate, saving time and reducing costs. Our platform allows Solvers to view Snaps, reassign tasks, and communicate with Snappers efficiently. Imagine potholes filled in by state roads, graffiti hotspots addressed by the police, and broken streetlights swiftly reported and resolved – that's the power of Snap Send Solve.

Request a demo to see how Solvers can reassign tasks, use Snapper messaging, and update statuses in real-time.