In the media

ABC Radio Melbourne: Why 31% of Aussies say neighbourhood cleanliness is a breaking point

A recent segment on ABC Radio Melbourne has put the spotlight on a major pain point for local communities: neighbourhood cleanliness. Host Brigitte Duclos, and our CEO, Danny Gorog, dived into how issues like dumped rubbish, household waste, and litter are impacting local residents and shop owners alike.

The discussion highlighted how community feedback and hard data are exposing a growing trend of neighbourhood neglect across the country.

While dumped rubbish and litter consistently rank as some of the most heavily reported categories on the app, Danny shared exclusive insights from a recent nationwide Snap Send Solve survey of 4,500 respondents:

  • Cleanliness was voted the second greatest concern for residents nationally, with 31% of people ranking it as a top priority behind traffic and parking.
  • A single instance of hard waste can easily trigger a chain reaction, leading to an explosion of repeat dumping in hotspots like Melbourne's southeast.
  • Community reports are increasingly capturing large-scale household waste rather than just small litter, with a notable rise in dumped mattresses, couches, and white goods left on nature strips.

As Danny explained on air, letting things slide can create a bad cycle for local neighbourhoods:

"What happens is someone dumps rubbish, and then everyone else goes, 'Well, if they've dumped rubbish there, well, I can just dump the rubbish there.' It is a cultural phenomenon that we are seeing, and it seems to be getting worse."

The segment opened up the phone lines to locals, proving that the drop in neighbourhood pride is being felt right across our suburbs:

  • Trish from Belgrave talked about the challenge for local shopfronts in tourist destinations, where smaller residential bins are driving people to dump overflow household waste into private commercial bins.
  • Peter from Thomastown shared how he and his partner regularly use the app while walking the dog to flag discarded food packaging, coffee cups, and bottles left near local schools.
  • Martin from Black Rock expressed frustration over beachside amenities being spoiled by people knowingly leaving soiled waste on public park benches.

While callers discussed factors like full public bins and rising tip fees as contributors to the problem, the conversation wrapped up by clarifying exactly where the responsibility lies when it comes to reporting.

Danny reminded listeners that while everyday community care goes a long way for small wrappers, the app is there to help make sure that major, heavy-duty hazards are documented and routed to the correct authorities.

"Our job isn't to solve. Our job is actually just to send it, get it to the right spot. That's our responsibility... if the council doesnโ€™t know, they can never be fixed."
Check out the full segment below: