
A recent segment on ABC Radio Melbourne has put the spotlight on a major pain point for local communities: neighbourhood cleanliness. Host Brigitte Duclos, and our CEO, Danny Gorog, dived into how issues like dumped rubbish, household waste, and litter are impacting local residents and shop owners alike.
The discussion highlighted how community feedback and hard data are exposing a growing trend of neighbourhood neglect across the country.
While dumped rubbish and litter consistently rank as some of the most heavily reported categories on the app, Danny shared exclusive insights from a recent nationwide Snap Send Solve survey of 4,500 respondents:
"What happens is someone dumps rubbish, and then everyone else goes, 'Well, if they've dumped rubbish there, well, I can just dump the rubbish there.' It is a cultural phenomenon that we are seeing, and it seems to be getting worse."
While callers discussed factors like full public bins and rising tip fees as contributors to the problem, the conversation wrapped up by clarifying exactly where the responsibility lies when it comes to reporting.
Danny reminded listeners that while everyday community care goes a long way for small wrappers, the app is there to help make sure that major, heavy-duty hazards are documented and routed to the correct authorities.
"Our job isn't to solve. Our job is actually just to send it, get it to the right spot. That's our responsibility... if the council doesnโt know, they can never be fixed."