Features

Discover Advanced Snap Management

Upgrade Your Snap Workflow

This is the next level of Snap Send Solve. If you're a local council or utility currently on our free tier, you’ve only scratched the surface of what’s possible. Our portal’s Snap handling capabilities are designed to provide enhanced control, communication, and efficiency, tailored to meet the needs of any industry.

Key Features

The portal Snap view is packed with powerful features:

An illustrated graphic of the app screen with a Snapper character

Reassign to Another Solver

Seamlessly reassign Snaps that fall outside your scope to the right Solver, ensuring issues are addressed by the right person without delay. With over 850 Solvers on the platform, you can reassign quickly and accurately, tailored to your nearby Solvers.

An illustrated graphic of the app screen with a Snapper character

Snapper Messaging

Communicate directly with Snappers within the app. Keep conversations specific to each Snap and all on the one platform, providing context that emails often lack. This feature ensures Snappers are engaged and informed, leading to faster and more effective resolutions.

An illustrated graphic of the app screen with a Snapper character
Snappers have rated enterprise Solvers a higher than average communication rating. We've seen a 1:1 correlation between communication improvements and overall ratings over the last year.

Upgraded Snap Management

The portal offers more than just additional features – it’s a complete upgrade to your Snap management process:

  • Enhanced Efficiency: Reassign Snaps quickly and accurately, reducing customer wait time and improving response times.
  • Improved Communication: Keep all Snap-related communications in one place, ensuring messages are contextually relevant and easier to track.
  • Streamlined Workflow: Tailored to meet the diverse needs of industries like local government, utilities, and beyond. Placing all the information and tools you’ll need all on the one platform, our portal is designed to enhance your overall workflow.

Why Snap Send Solve's Portal Stands Out

With years spent refining our platform, we’ve created a solution that’s both user-friendly and incredibly powerful. By upgrading your Snap management, you’re not just getting more features – you’re getting a smarter, more efficient way to manage Snaps.

Think you know Snap Send Solve?

If you’re ready to unlock advanced Snap management for your organisation, request a demo today.

Don’t settle for the basics. With Snap Send Solve’s portal access, you can take your Snap management to new heights. Experience the difference and transform your reporting process today.
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