Features

One-platform approach with our Web Form

Welcome to a new era of reporting with Snap Send Solve's web form. From local governments and utilities to organisations with field workers, our web form transforms how you collect and manage issues and requests out in shared spaces across Australia & New Zealand.

Snap Send Solve Web Form features

Our web form is packed with all the benefits of the Snap Send Solve app:

Speed and Efficiency: Complete this form in under 30 seconds with easy-to-use fields and our signature intuitive design.
Photo-Driven Reports: 90% of submissions include photos, providing visual context that speeds up resolution.
Accurate Geo-Location: Automatically capture precise locations, eliminating guesswork and enhancing accuracy.
Customisable Questions: Tailor the form to your specific needs with customisable questions for different incident types.
Integration: Syncs seamlessly with the Snap Send Solve portal and other integrations, providing a cohesive experience.

It's a tool for efficiency

Improved Information Quality: More accurate data helps you prioritise issues quickly, reducing resolution time and resourcing costs.
Higher Submission Rates: The ease and speed of the form encourage more people to report issues, leading to a higher volume of actionable reports.
Custom Incident Types: Over 70 incident types are default to the Snap Send Solve experience and, can customise the form with your own modifications or additions to meet your specific needs as you go, any time.

Why Snap Send Solve's Web Form Stands Out

Local councils have reported that their forms result in only 20-40% photo attachments, while ours averages 90%+ photo inclusion, drastically improving triaging and first point resolution times for your customer service team.

With over 10 years of continuous refinements to our platform, we've created a solution that's both user-friendly and incredibly effective.

See how Yarra Valley Water uses theirs to improve their customer satisfaction scores.

Try the web form yourself using our interactive demo below.

If you’re ready to bring this seamless web form experience to your website, request a demo today.

Say goodbye to boring, ineffective forms. With Snap Send Solve's web form, reporting is quick, easy, and accurate. Transform your reporting process today and experience the difference.