Map View

Keen to understand at a glance what issues are trending in your community and where attention is needed most?

Now, you can. The new map view in the Snap Send Solve Portal gives you a real-time view of Snapped issues, helping you allocate resources, schedule work, and spot trends faster.

Whether it’s potholes, overgrown vegetation, or storm-related damage, you can now spot patterns, track emerging trends, and take proactive action.

‍

What’s new?

The map view

Toggle between list and map views to visualise Snaps at a glance.

The map view provides a holistic view of all requests in your service area, allowing you to zoom in on specific hotspots or click into Snap clusters for a closer look.

Teams will be able to identify areas where cross-departmental collaboration can be implemented, improving coordination and response efficiency across your organisation.

Filters for precision

Easily refine your view by filtering Snaps based on incident type, suburb, reference number etc.

Whether you're prioritising pothole repairs, scheduling vegetation management, or tracking specific service requests, these filters help you focus on what matters most and allocate resources efficiently.

Plus, filters apply seamlessly to both the map and list view, ensuring a consistent, streamlined experience.

Heat mapping

Quickly identify high-demand areas and recurring problem zones with real-time heat maps.

These visual insights dynamically update based on your filters, allowing you to refine by suburb or incident type to pinpoint trends and proactively mitigate issues in planning.

Heat mapping also highlights emerging issues, enabling your team to take a proactive approach by identifying and addressing potential problem areas before they become major concerns.