All your Snap data, direct to your request system
Our latest API is here, giving your team access to richer report data and more report actions, all within your existing request management system.
From videos and sensitivity flags to duplicate handling and Snapper feedback, it’s a smarter, more complete integration that helps your team Solve faster and reduce admin.
Get more context where it counts
API V3 supports richer media, including video uploads, giving your team a clearer picture of the issue, right from the start. Video helps you understand what’s happening on the ground.
Improve data accuracy in real time
Your system can now receive key Snapper actions as they happen, including marking a report as Solved or unsolved, cancelling a report, nudging for updates, or submitting a rating. These signals help ensure your internal records reflect all actions a Snapper is taking.
Put AI insights to work in your system
With API V3, your team can now access our AI-powered features, directly in your request management system. See when a report includes a sensitivity flag, so you can exercise caution when opening potentially graphic or confronting content. You’ll also see when a report has been matched and abandoned as a duplicate, helping you track outcomes and understand how our Duplicate Detection Algorithm is reducing noise behind the scenes.
There’s no impact to your current setup, your existing integration will continue to run as normal unless you choose to upgrade.
Keen to understand how our AI can work for you?
Request a demo to explore what’s possible in your system.
